Pricing plans

Monday to Thursday: 09:00-19:00. Friday: 09:00-15:00 (GMT +1)

Payment card, Paypal, bank transfer.

If you pay with a payment card or Paypal, the service is activated instantly. Otherwise, if you pay by bank transfer, it is activated once we receive the proof of payment.

You will receive the automatically generated invoice by e-mail.

We recommend that you fill in the billing details accurately so that the invoice reaches you in full.

Yes, we can activate a 7-day trial version for you.

To request it, contact: administracion@encuesta.com

Your online surveys are not deleted when you change plans.

Your surveys are only deleted if you are a free plan user and you don't log in to your account for 12 consecutive months.

It's very easy to export survey data.

They can be downloaded as an Excel spreadsheet (.xls) even as new answers are gathered.

Yes, all surveys created with encuesta.com are responsive and automatically adapt to any device's screen size.

Therefore, your responders can respond your online survey from a desktop computer, smartphone or tablet without additional configuration.

Our platform is ready to support massive mailing.

To consult us on this topic, contact us on administracion@encuesta.com

Yes, you can create your survey in more than 60 languages.

The survey will be shown to the responder in a language matching the responder's IP and browser language.

Yes, you can. You can copy or transfer any survey from the survey manager of your personal account to another account, as long as the receiving account is on a paid plan.

Our software is hosted on Amazon Web Services (AWS), in their Ireland datacenters.

Amazon Web Services offers one of the safest cloud infrastructure services on the planet.

We will not use information from your online surveys for any purpose.

Furthermore, any data or material input into the software (pictures, emails...) will be treated under the strictest confidentiality.